Privacy Policy

ROUTEMASTER

Last updated: March 5, 2026

1. Introduction

Welcome to ROUTEMASTER (“we”, “our”, “us”). This Privacy Policy explains how routemaster.io collects, uses, and protects information when you use our website, software platform, and related services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Information You Provide

When you interact with our website or services, you may provide information such as:

  • Name
  • Email address
  • Company name
  • Phone number
  • Job title
  • Any information submitted through forms or communications

Account and Platform Data

If you use ROUTEMASTER, we may store:

  • User account information
  • Project data
  • Infrastructure or network design data uploaded to the platform
  • System logs and activity data

Automatically Collected Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited and usage statistics

This information helps us improve the performance and security of our services.

3. How We Use Information

We may use collected information to:

  • Provide and maintain our services
  • Respond to inquiries and customer requests
  • Provide access to trials or software licenses
  • Improve our platform and user experience
  • Send service updates or important communications
  • Provide newsletters or marketing communications (if you subscribe)
  • Detect fraud, misuse, or security issues

4. Data Ownership

Users retain ownership of the network designs, infrastructure data, and project information they upload to ROUTEMASTER.

We do not claim ownership of user-generated project data. However, users grant us permission to process and store this data for the purpose of operating and improving the platform.

5. Data Sharing

We do not sell personal information.

We may share information in the following situations:

  • With service providers that help us operate our platform (hosting, analytics, email services)
  • When required by law or legal process
  • To protect the security, integrity, or rights of ROUTEMASTER or its users
  • In the event of a business transfer such as a merger, acquisition, or asset sale

6. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse.

However, no internet service can be guaranteed to be completely secure, and users should take appropriate precautions when sharing sensitive information.

7. Data Retention

We retain information only for as long as necessary to:

  • Provide our services
  • Maintain platform functionality
  • Comply with legal obligations
  • Resolve disputes or enforce agreements

We may retain certain data for longer periods when required for legitimate operational or legal purposes.

8. Cookies and Analytics

Our website may use cookies or similar technologies to:

  • Improve website performance
  • Understand how users interact with our site
  • Support security and functionality

Users may configure their browser to refuse cookies, though some features may not function properly.

9. International Data Transfers

ROUTEMASTER may operate servers or service providers in multiple jurisdictions. By using our services, you consent to the transfer and processing of information in locations outside your country of residence.

10. Third-Party Services

Our services may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those services.

Users should review the privacy policies of those third parties.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Withdraw consent for certain communications

Requests can be sent to the contact information below.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page and become effective once published.

13. Contact

If you have questions about this Privacy Policy, please contact:

Email: info@routemaster.io
Website: https://routemaster.io