Terms of Service

ROUTEMASTER

Last updated: March 5, 2026

1. Introduction

These Terms of Service (“Terms”) govern access to and use of the ROUTEMASTER platform, website, and related services available at routemaster.io (“Service”).

By accessing or using ROUTEMASTER, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the Service.

2. Description of the Service

ROUTEMASTER is a software platform designed to support the design, planning, management, and operation of network infrastructure, including but not limited to:

  • Outside Plant (OSP) network design
  • Fiber network planning
  • Data center infrastructure design
  • Infrastructure documentation and asset management
  • Operational reporting and analysis

The Service may evolve over time, and features may be modified, added, or removed at our discretion.

3. Accounts

To use certain features of the Service, users may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Be responsible for all activities under your account

ROUTEMASTER is not liable for losses resulting from unauthorized use of your account.

4. Trials and Free Access

ROUTEMASTER may offer trial accounts, limited free access, or evaluation licenses.

Trial services:

  • May be limited in functionality
  • May expire at any time
  • May be discontinued without notice

We reserve the right to approve, deny, or terminate trial access at our discretion.

5. User Data

Users may upload or generate data within the platform, including:

  • Network designs
  • Infrastructure diagrams
  • Operational data
  • Project documentation

Users retain ownership of their data.

However, by using the Service you grant ROUTEMASTER a limited license to store, process, and transmit this data solely for the purpose of providing and improving the Service.

Users are responsible for ensuring they have the legal rights to upload and manage any data they submit.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Upload malicious software or harmful content
  • Attempt unauthorized access to the platform or other accounts
  • Reverse engineer, copy, or reproduce the software
  • Use the Service to develop competing products

We reserve the right to suspend or terminate accounts that violate these rules.

7. Intellectual Property

All intellectual property rights related to the ROUTEMASTER platform, including:

  • Software
  • Design
  • Databases
  • Documentación
  • Branding and trademarks

remain the exclusive property of ROUTEMASTER and its licensors.

These Terms do not grant users ownership of the software.

8. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted or error-free operation.

The Service may be unavailable from time to time due to:

  • Maintenance
  • Updates
  • Technical issues
  • Infrastructure outages

ROUTEMASTER is not responsible for losses resulting from service interruptions.

9. Disclaimer of Professional Liability

ROUTEMASTER provides software tools to assist with infrastructure planning and operations.

We do not guarantee the accuracy, safety, or regulatory compliance of network designs created using the platform.

Users remain solely responsible for:

  • Engineering validation
  • Field verification
  • Compliance with local regulations
  • Operational decisions

The Service should not replace professional engineering review or operational oversight.

10. Limitation of Liability

To the maximum extent permitted by law, ROUTEMASTER shall not be liable for:

  • Indirect or consequential damages
  • Loss of business, revenue, or profits
  • Data loss or corruption
  • Infrastructure or operational failures

Our total liability for any claim related to the Service shall not exceed the amount paid by the user for the Service during the preceding 12 months.

11. Termination

We reserve the right to suspend or terminate accounts if:

  • These Terms are violated
  • The Service is misused
  • Required by legal obligations

Users may discontinue use of the Service at any time.

Upon termination, access to the platform may be revoked.

12. Changes to the Service

ROUTEMASTER may modify or discontinue parts of the Service at any time.

We will attempt to provide reasonable notice when significant changes occur.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which ROUTEMASTER operates.

14. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on the website and become effective upon publication.

Continued use of the Service after updates constitutes acceptance of the revised Terms.

15. Contact

For questions regarding these Terms, please contact:

Email: contact@routemaster.io
Website: https://routemaster.io